The system was quite easy to install. Having six sensors to place seems like a lot, until you realize you can’t cover everything though you can certainly cover enough. I found the system to be very responsive whenever it was armed or a sensor was set off (both the app and e-mail notifications were received mere seconds after an event). This is in marked contrast to a non-Ring security camera I use to monitor the entrance that can take several minutes or longer to send me notifications. The siren too was fairly loud, as I found out one early weekend during testing.
Stick Up Cams will also integrate with Ring Alarm and Alexa in the coming months. When Ring Alarm is disarmed, Stick Up Cams inside the home will stop recording and detecting motion. When Ring Alarm is triggered and the siren sounds, it can be programmed to also prompt the Stick Up Cams to start recording. Neighbors with Alexa devices will be able to access their Stick Up Cam feed (i.e. “Alexa, show the living room camera”) and view the most recent motion event (i.e. “Alexa, show me the latest event from my backyard”). Additional Alexa functions and Ring integrations will be added to Stick Up Cams later this year.
All three systems require that you purchase the hardware upfront, and they all offer some services for free including free app access as well as third-party integrations (though many of Nest’s and Ring’s integrations have yet to launch). However, they all offer paid plans too. Nest and abode have three options: self-monitoring, self-monitoring with cellular backup, and police dispatch with cellular backup. Ring has two options: self-monitoring and police dispatch with cellular backup.
What's also important about Ring Alarm is that it sets the stage for future products and integration. The Ring app already serves as the hub to integrate the alarm system with the company's existing cameras and doorbells, but it's easy to see how the alarm can also become the hardware hub for new capabilities and products from Ring and eventually third-party vendors.
The other major part of the Ring Alarm kit is the 5.9 x 3.9 x 0.9-inch keypad, which can also be laid flat or hung on the wall. The keypad has 12 backlit number buttons, as well as three other buttons for quickly arming and disarming the system (though it's also possible to do so from the Ring app for iOS and Android). The buttons are plastic and easy to clean, and by default, they chime when pressed. I like that the keypad is handheld, but I still much prefer the rubberized remote keypad offered by SimpliSafe.
The Nest Guard motion sensor can detect motion within a 90° field of view up to 10 feet away. It also includes tamper detection as well as a proximity sensor (wakes on approach) and will let you know if it’s moved or if someone tries to jam your signal. However, in testing, I found that none of the promised tamper sensors worked. I did not test jamming detection.
For all the things that the Ring Alarm system does well, there are still some areas in which it can be improved. One of my biggest annoyances with the system is that there is an audible alert for when a contact sensor is opened, but there is no alert for when it's closed. I have a sensor on each of the three doors that lead into my house and while it's great to hear a noise that they've been opened, it would be awesome to hear a confirmation that they've been closed as well.
Using a Family Account, you can share access with nine other people. However, Nest’s sharing feature is problematically one-size-fits-all. All members will have full control over your account, including all cameras and connected devices such as thermostats and smoke alarms. As an example, I gave my family access to a camera placed at my grandmother’s. They can now view the camera at my grandmother’s and also the camera at my house. There is no way to limit their access. Also, they can’t set their own notification preferences, so they either have to put up with all the notifications from my house, or I have to turn off my notifications.
With home and away modes, you're able to customize entry and exit delays up to two minutes before the alarm goes off, giving you enough time to leave the house after arming and enter the access code on the keypad upon returning home. When an event is detected, you'll get a notification on your phone, and the Ring app will display a countdown giving you the configured period of time to disarm the system before the alarm goes off. If you fail to enter the keypad code or disarm from the Ring app within the allowed time, the base station will emit a very loud beeping sound, and if you are signed up for professional monitoring, authorities will be notified.
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