I'll be the first to admit, the thought of installing the alarm system on my own was a bit scary, and I didn't know that I would be able to get it done. I'm not exactly the handiest person, and my wife doesn't like things to be messy in our brand new house. Ring does an incredible job at making the unboxing experience extremely easy by labeling everything so you exactly what goes with what. In just under 90 minutes I was able to get everything out of the box and set up, including mounting the hardware.
Is the Nest Outdoor can really secure? If you have to run the cable to a power outlet, outside and clearly visible, it seems to me that more than an eye sore it’s simply insecure. Anyone could walk up and unplug it. Sure it may catch a snap of the person prior to that, or it may not if they person makes the right approach. Either way, it seems insecure to have an outdoor camera that anyone could easily take offline. Thus I wonder if the extra $ for the IQ are worth it, just for that reason vs any of the other enhancements that they market, as I agree with you those feature do not seem to be worth the large price increases (which is more than doubled).
The first step of installation involves simply plugging in the base station and hitting a pairing button on the back to start configuring the system via Bluetooth. The Ring app, which is getting a significant redesign to provide quick access to Ring Alarm and improve functionality for other Ring products, walks you through the entire setup process step-by-step, so it's hard to mess things up. Once the base station starts up, you can connect to your home network via either Wi-Fi or Ethernet, and I elected to use Wi-Fi to minimize wires.
My gate is too far from my router so I would prefer to hardwire the doorbell. I would rather not use an extender. I ran CAT5 when I installed my old doorbell (which is now outdated and does not have software to use on my iphone). Is my only option the Ring Elite? I have the Arlo set up indoor, but I was not sure if Arlo was going to make a doorbell. Any thoughts?
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Thanks!! One other question I have: my wife is due this fall and (in addition to a regular home security camera) I’m seeking a good baby video monitor, the best actually. Do you have a chart or column that compares and reviews baby video monitors? (I searched online and there’s an endless amount of options, and there’s also so many articles each one claiming this one is better or that one is better – but no one is nearly as good or trustworthy as you as far, and as far as breaking down each product and giving us the full truth and clarity there’s no equal to the job you have done! Do you have anything on this (baby video monitors)? If not yet, do you plan to? Thanks!
System is very responsive and mobile alerts are sent in real time. If the alarm goes off, you will get a mobile alert from the app with information about the actual sensor tripped; this app alert will be followed a few seconds later by a phone call from a representative checking on your well being. They will ask you for your “safe word” and if you cannot give the correct one they will dispatch a police officer. I also noticed if you cancel quickly enough with the app then they will not call you; I once cancelled after a few seconds through the app and the phone call came in, but before it could be answered it was already disconnected - which was great, no need to explain myself.
Check out this video at second 0:19 vs. 1:13 https://www.youtube.com/watch?v=YdM9HV1PoUs&lc=UgzO67pS8VXEX-xurdh4AaABAg. I took this video in January and compared the indoor Nest Cam to Arlo Q, which would be similar to Nest Outdoor and Arlo Pro 2. All-in-all Nest is better, especially at night (skip to minute 1:46 and 2:11). Nest also performs better in mixed lighting environments.
Ring cameras will work without a monthly fee, but Ring doesn’t offer any form of free storage beyond a free 30-day trial. Their first plan is Basic which is $3 per month per camera. This plan includes 60 days of cloud storage, video review, and video sharing. Their second plan, Protect Plus, is $10 per month. It covers unlimited cameras including both doorbell and security cameras. This plan also includes coverage for your Base Station. The same $10 per month that provides unlimited cloud storage also provides Ring Response (24/7 professional monitoring) and Cellular Backup.
There is currently no support for controlling the system with voice commands, but it should come as no surprise that Ring is developing an Alexa skill. Once you can arm your security system using a voice command, you won’t want to do it any other way (disarming it that way is whole other question). Harris was slightly more circumspect about supporting Google Assistant. “We remain committed to being open to all of the different pieces that are important to our customers. We’ll continue to march down the path of trying to support everything we can.” I got a similar answer when I asked about support for Apple’s HomeKit technology: “We’ve given it a lot of time. Again, we remain focused on bringing HomeKit support across the product line, but it won’t be available at launch with the Alarm products specifically.”
True. I do feel like I touched on most of my “what’s best” thoughts in the Final Thoughts section. I would take from abode the free and vast integrations which extend to its ability to work with so many security-related devices (glass break sensors, flood sensors, freeze sensors, key fobs, etc.). I would also take their optional on-demand monitoring plans, free cloud storage, and geofencing. I would take from Nest their fabulous camera technology, design, and overall experience (voice prompts, clean app experience, etc.). From Ring, I would take pricing and extended battery backup.
The picture isn’t quite as rosy if you’re also looking for a full-fledged smart home system. Ring Alarm is positively capable of being a great smart home controller. But it’s not that today. And to be fair, Ring isn’t promising that it ever will be—at least not officially. But they wouldn’t have built in Z-Wave, ZigBee, and whatever that third mystery radio is if they didn’t intend to go down that path.
Both systems offer exceptional protection and support, so the choice really comes down to your unique needs. For someone who wants their home to be fully automated and for their devices to talk to one another, Nest is the easy choice. While more expensive, the system offers excellent connectivity and added products like the Nest Tags and connected lock.
For the backyard camera I also installed the solar panel which is packaged separately with its own mounting kit. Once it’s mounted, you plug the connector wire into the back of the Spotlight Cam and secure it with two screws. It fits flush to keep water out of the port. Ring recommends one to two hours of direct sunlight per day to keep your battery charged, and you can angle the solar panel’s mounting arm to ensure it soaks up as much sun as possible. The days I tested the Spotlight Cam Solar were mostly overcast, but I still saw a 3-4 percent charge increase each day, and I’d expect much more on sunny days.
Once the base station is online and your account set up for monitoring, the rest of the devices in your starter kit are automatically identified in the Ring app and you can set them up one by one. With each one, you can provide a name and room location to help identify the accessories in notifications and the app. With the keypad, you'll set up an access code that lets you arm and disarm the alarm, and you can set up different codes for different people. As you set up each motion detector and contact sensor, the app will have you test each one to ensure that they're probably detecting events.
Ring Chime Pro: For $49, you get a Wi-Fi extender and an indoor chime that lets you know when you have Ring notifications. This accessory is particularly useful if you have a lot of Ring devices in a larger home, as it helps you eliminate Wi-Fi dead spots that could prevent important notifications. You can change the alert tone, adjust the volume and put it on a Do Not Disturb mode. If you just want the chime capability without a Wi-Fi extender, the Ring Chime is $29.
Thanks to advances in sensors and other smart home technology, the landscape of home security systems is changing dramatically. It’s now possible to install a professionally monitored system in your home yourself in just a matter of minutes. You can even bring the system along with you when you move to another house or apartment. And the cost for these new systems is far less than traditional home security plans.
The Ring app will automatically detect the rest of the items that came pre-packaged with the base station once its initial set up is complete. You'll need to pull plastic tabs on each piece so that they can power up, and you'll want to do this one at a time. If you pull all the tabs at the same time, the system tries to connect to multiple devices at once and slows down the setup process.
I haven’t had any issues with Arlo Pro, but I called their support team to get a feel for support quality. As Netgear owns Arlo, phone tech support is managed by Netgear, and they offer offshore support. It was the stereotypical experience you think of when you think of tech support. I called into a phone queue, waited a little bit (not long), got transferred to someone who struggled to understand my question, she put me on hold, she came back to clarify my question, she put me on hold, and then she came back with an answer. While it wasn’t a bad experience, it was sub-par compared to the tech support experiences provided by Nest, Canary, and Ring.
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