Just as heads-up, customer support from Ring was top-notch. After a week of use, I had an issue with a sensor that wasn’t communicating properly. Fortunately it didn’t trip the alarm (I say fortunate as I wouldn’t want to local police to show up for faulty sensor). A late night call to the Ring customer service, which appears to be U.S. based, helped to resolve the issue. The rep was professional and patient. All told, I’m glad I chose Ring.
The rest of the kit remains relatively standard. The Ring Alarm entry sensors are about a quarter-of-an-inch bigger than SimpliSafe's sensors and don't perform double duty like Nest's large sensors, which also sense motion. They're easy to install with the included mounting hardware and 3M-branded sticky tape, but they seem unnecessarily large and were hard to place so that the magnets would meet each other on both my front door and the back sliding door.
All the components in the Ring Alarm system use Z-Wave Plus radios and support Z-Wave’s S2 security framework, but Harris told me there’s also a ZigBee radio onboard as well as some other surprises that aren’t discussed in the user manual. “You’ve got Wi-Fi, you’ve got LTE, you’ve got Z-Wave, you’ve got ZigBee….” Harris said. “I’m sure people will open it up and see there’s another radio in there that’s not turned on yet. There’s an awful lot going on in there.”
Arlo Go is yet another Arlo camera. It’s an Arlo Pro plus 4G. The big catch is that a cellular plan via Verizon is needed as it doesn’t work with WiFi. It does come with 15 data minutes to send 15 minutes worth of video to the cloud for free. Once you’ve used those minutes, you’ll need to buy more time. Data plans start at $4.99/month for 15 data minutes and go up to $32.99/month for 225 data minutes. Arlo Go sells for $429.99 on Amazon or 399.99 from Verizon ($349.99 if you sign a 2-year contract).
The Ring Spotlight Cam Battery is ideal for users who want to monitor what's going on outside but don't want to be bothered with electrical wiring. Installation is a breeze, and with two battery packs installed you can get up to two years of power between charges. The Spotlight's motion sensor shined bright in testing, and the camera's 1080p day and night video was sharp. As with other Ring devices, the Spotlight can be integrated into a Wink or SmartThings home automation environment, and it works with IFTTT and Alexa voice commands as well as several other third-party devices. However, you have to subscribe to a Ring Protect plan to view and share recorded video.
I agree! This was a great comparison article for me and timely. A neighbor of ours just recently got robbed and led us to upgrade our basic home security features. I am curious if this article will be updated once Abode Iota is launched. I like the al a carte of monitoring with Abode and may end up getting nest outdoor camera with Abode. Thank you again!
Nest Indoor or Nest Outdoor? There are pros and cons to both. The Nest Cam Outdoor might be slightly more accurate, but that’s probably more to do with positioning – it has a better vantage point. The fact that it is more accurate, has sound, and night vision made me want to switch, but I could not deal with the way it looked once installed. In the end, Nest Hello provides CVR with the clean aesthetic that’s important to me.
For free, you have access to Basic which includes 7 days of free cloud recordings (up to 1GB), supports up to 5 cameras, and 3 months of phone support. Premier is $9.99 per month or $99.00 per year. It includes Arlo Smart, e911, 30 days of cloud recordings (up to 10GB), support for up to 10 cameras, and provides unlimited phone support. Finally, Elite is $14.99 per month or $149.00 per year and includes 60 days of cloud recordings (up to 100GB), support for 15 cameras, and unlimited support.
I know the doorbell works because I have a rule that runs on the doorbell. I know the alarm does not work with IFTTT. Now I’m questioning my assessment of the Spotlight. I can’t remember if I actually used an IFTTT recipe with it or just assumed there was one. I gave the camera to my dad so I’ll have him check and then update the article if needed. Thanks for the tip!
There is a problem with the Alexa skill if it requires the user to say “(whispers) Alexa, show me the front door” when someone is at the front door. As is, without Alexa – people already try to hide, turn the lights off, etc. – lol. “ALEXA!!! SHOW ME WHO IS AT THE FRONT DOOR. OH THAT PERSON I DO NOT WANT TO OPEN IT, I DO NOT LIKE THAT PERSON THEY ARE NOT HOLDING PIZZA! SO I WILL NOT OPEN IT. I HOPE THEY DID NOT HEAR ME.”
Ring's Neighborhood is a cool feature that lets you share recorded events with neighbors who have joined the Neighborhood. You'll receive alerts when a neighbor posts a video and when there's fire and police activity in your neighborhood. The Events tab takes you to a screen where you can view a list of all camera and alarm events including sensor activity, arming and disarming times, and motion detection. Below the Neighbors and Events tabs are windows with live views of each installed Ring video doorbell and camera.
I would go beyond resolution and consider what you want the camera to do. My favorite outdoor camera is Arlo Pro, but a battery-powered outdoor camera will come with its own challenges. In my front yard, I need 24/7 continuous recording which is Nest, but I can’t deal with the way the giant wire looks on Nest Outdoor so I used Nest Cam Indoor filming through a window for a couple of years, which also has its own challenges, until I swapped out my Ring Doorbell for Nest Hello. Nest Hello is Nest’s video doorbell and it can record continuously.
Installing the keypad was simply a matter of plugging it in and waiting a few seconds for it to be recognized. I gave it a name and a location, used the included mounting screws to hang the mounting plate on a wall, snapped the keypad into place, created an Access Code for arming and disarming the system, and was done. Installing the motion sensor was just as easy: I removed the battery tape and waited a few seconds for it to be added to the app. I gave it a location and a name, used the double-sided tape to mount it to a wall, and tested the sensor. To install the Z-Wave range extender, I plugged it into a wall outlet between the base station and the motion sensor (the farthest device from the base station), named it, and assigned it to a room. The entire installation took around 20 minutes.
I’m not certain about Nest, but I asked abode about this before. They said, “We have what is called abode Signal Guard. Unlike other smash and grab solutions, the Signal Guard works whether your system is self-monitored or professionally monitored. The abode Signal Guard alarm acts just like a normal alarm where notifications are sent and the siren(s) go off until the alarm is disabled. If you are a professionally monitored customer, the monitoring center is notified of the abode Signal Guard event.”
Thanks, Abe. I have a chart that compares Canary and Flex here: https://homealarmreport.com/canary-flex-security-camera-review/. I still prefer Canary All-in-One over Flex. Of course, it’s an indoor only camera so that might be a dealbreaker for you depending on how you want to use it. It has a better picture, already offers two-way audio (if you’re a Canary Member), has motion zones, and multiple air quality sensors.
Rose first let me say thanks for the reviews. But just wanted to let you know (and maybe the nest guy you talked with also) that you can choose to only get notifications for people and not motion. This has been available for at least 3 months now. Also have only had one time when it had reported a person and was not. Car lights was what it really saw.
If it's an entry sensor you're installing, Ring will ask what kind of door it is to apply the right sort of security to it — if it's your front door, for instance, it will use an entry countdown when you open the door while the base station is in Home and armed mode. If it’s the back door that's opened in this mode, the alarm will sound immediately.
Ring suggests that the motion detector should be placed in a location with a good view of a high-traffic area likely to be passed by any intruders, with the detector placed about seven feet off the floor. Motion detection sensitivity can be adjusted in the app if you find you're getting too many false alerts such as from a pet. The detector can be mounted using either adhesive or included screws that attach a bracket to the wall for easy removal of the detector itself.
As of this writing, there are only a handful of add-on devices available that will work with the system, and for now, it doesn't support integrations with other Ring devices or third-party Z-Wave and Zigbee devices. That said, integration with Ring doorbells and cameras is on the way, and interoperability with third-party devices is also in the works.
I had a sufficiently strong signal from my router to each camera, but results will vary depending on the layout of your home. If you do see streaming issues, such as resolution deterioration or loss of signal, you might need to install the camera closer to your router or use a Wi-Fi range extender, such as the Ring Chime Pro Wi-Fi range extender ($49 at Amazon). Like its cameras, Ring’s range extender is an 802.11n device that operates on the 2.4GHz frequency band only.
Outdoor security cameras provide a line of defense for your home, and smart capabilities elevate that by adding control and peace-of-mind to your home security system. Today, one of the best on the market, Ring’s floodlight camera, is $314 for a two-pack from Home Depot, a big drop from a list price of $448. And you’ll also get a free $50 Chime Pro Wi-Fi extender and speaker with your purchase.
I tested the Spotlight Cam Wired and the Spotlight Cam Solar separately. The Wired is a great option if you have easily accessible outdoor power outlets. The 4.96-inch-by-2.72-inch-by-2.99-inch camera has a 20-foot power cable attached at the back as well as a built-in wall mount, and unlike with the battery powered models, you won’t have to worry about dead batteries or too many overcast days interrupting your surveillance. I’m guessing, however, most folks will need one of the battery-powered cameras.
First of all, I live in a very cold winter climate. (Sometime up to – 35) Also, I’m looking for a outside cam with great night vision. I wan’t to be able to get alerts on my phone. I’m not interested to pay for cloud. I want to be able to save motion detected video on my computer or phone. A plus would be be able to talk to the person outside and an alarm would be a plus. (looking for Wi/Fi and battery operated.)
Wow, thanks for putting such a great article together. I knew about Ring – for some reason their marketing got to me, and started to consider, which lead me to this article. But, after reading this I might have to revisit purchasing it. Looks like some people are thinking Nest after reading it, but it’s leaning me toward Adobe. Thanks again for all the details!
So what happens if an Alarm is triggered? If an event is detected, you will get an email and an instant push notification to your phone which you can swipe to open the Nest App. From the Nest App, you can see which sensor triggered the alarm, and you will be presented with two options: call the police or turn the alarm off. If you have a Nest Cam, you will be able to view footage from the event simultaneously. If you have multiple Nest Cams, you can swipe through to a view a live feed from all of your cameras. If you’re subscribed to Nest Aware, the Sightline feature will bookmark the event so next time you access your camera’s timeline, you’ll see a red bar. Tap on the red bar to review the footage of the event. Of course, while all of this is happening, your siren will sound.
Person Detection was the first feature launched under the Canary Vision project, a project that aims to add AI-powered intelligence to Canary devices. The second Canary Vision feature is Package Detection, which lets users set up notifications for when packages are delivered to their homes. This feature is exclusive to Canary Flex, and it can only be accessed if you have a Canary Membership.
My final issue with Canary Flex has less to do with the device itself and more to do with the company behind the camera. Over the years, Canary has made a lot of changes to their cameras, and the changes don’t always benefit the customer. For example, they promised free two-way audio, but then started charging for it, and for a long time they provided free cloud storage, now they offer what they call “digestible Video Previews.” Changes such as these are concerning.
When it comes to integrating your home alarms with the rest of your smart home, both Nest and Ring offer the option to purchase extenders. It may take a bit of time to figure out if you need one, since the size, layout, and materials in your home can all make a difference in creating dead zones on your property. Nest’s extender will set you back $70, while Ring’s is just $25.