As far as Ring Alarm, I don’t have an answer for you, but I understand and appreciate the knowledge you’ve shared. I would also agree that if they haven’t advertised jamming detection, that’s probably because it doesn’t exist. A Twitter friend of mine, who works for Underwriters Laboratories (UL), also mentioned that the system is not UL certified. Again, probably not as important to you as this jamming issue, but something interesting to note.
Tapping the Spotlight Cam icon in the Ring app opens a dedicated screen with all the camera’s controls laid out. The Ring app is one of the best in this regard, as it doesn’t require you to go hunting through nested settings menus to find what you need. At the top are on/off toggles for the camera’s lights and motion alerts. Using a selection of buttons below these, you can open the camera’s streaming feed, event history light settings, and more.
Ring, an Amazon company, also sells several security sensors. First is the keypad. The keypad runs on battery power, and you can wall mount it or place it on a flat surface. In addition to arming and disarming your system, the Keypad Control Panel allows you to choose between Armed Away and Armed Home. When using the keypad to arm your system, it provides a grace period to reduce false alarms. You can customize the grace period using the mobile app. Finally, you can simultaneously press and hold the check and x buttons for three seconds to trigger the panic alarm.
WINNER Nest. While Nest Aware is a more expensive service, advanced features like person detection combined with the ability for the camera to record 24/7 make it a better overall home security camera. However, Arlo with Arlo Smart is also a contender as the service is less expensive and the camera includes free storage. You can also add continuous video recording to Arlo Pro 2, but only if using the camera plugged-in indoors. You can compare Arlo and Nest’s CVR plans here. Ring will also soon add continuous recording, but only if you have a wired Ring camera.
Friend access allows users to view live streams, view recorded clips, and favorite clips. If you want to share more, grant access rights. In addition to the rights already discussed, those with access rights will be able to record video footage, mute the speaker, enter full-screen view, zoom and drag video footage, access and change modes, manually record, take snapshots, favorite, and share or delete video footage. Finally, Arlo does allow you to control which camera or cameras other users can access. For example, you can give them access to your outdoor camera, but not your indoor camera.
While having a couple of power/connection options already provides flexibility, there is even more flexibility thanks to accessories (sold separately). The first accessory is a Secure Mount that locks your device into place. Replacing the magnetic base, it helps prevent device theft. The second is the Stake Mount: Stick the mount into the ground or a potted plant to give Flex a hidden camera effect. Third is the Twist Mount, which can bend and wrap around an object so that you can hang it virtually anywhere. Canary suggests using it to place Flex on fixtures, railings, or even branches.
That said, using abode with a Nest Cam is my recommended solution, and integrating the two provides one major advantage: more free storage for your Nest Cams. The major disadvantage is that even if you are a Nest Aware subscriber, abode can only store snapshots. If you want video clips or continuous cloud access, you will need to pay for Nest Aware to access your footage via the Nest app.
Ring's updated app (which will roll out to everyone in the coming weeks) brings lots of improvements for those invested in the ecosystem. You have quick and easy access from the main screen to the alarm features, as well as a glimpse of what your cameras are seeing. Things can be a little slow to load, depending how much equipment you have, but most of the time it works great.
This has to be some of the worst customer service I have ever experienced. The web site is very slick, and the pre-sales information is very well prepared. The product does not work, and my Wi-Fi extender (that I bought just for this purpose) didn’t even get a usable signal from 15 feet away with no obstructions. So, after long chats (and waiting a LONG time to get someone on chat in the first place), I convinced them after several conversations to give me a refund… which never came. Three weeks after they received the product back, there was no refund. I went on chat to find out why, and TWO HOURS of chatting later (after their chat system kicked me out for inactivity while THEY looked up my information), they say a refund was issued, but refused to provide any email documentation stating such. This is absolutely unacceptable. I wish I had come to this site to look at these reviews before I wasted time and money on a product that doesn’t work, and which is supported by an incompetent support staff. RUN AWAY from this company! They pretty much stole $500 from me!
The Spotlight Cam performed well in our tests. Daytime video was highly detailed with rich colors, while black-and-white night video showed good contrast and appeared sharp out to around 25 feet. The motion sensor always generated a push alert and followed my schedule without issue. Recorded video was just as sharp as the live feed, and two-way audio communications were distortion-free. The internal siren was certainly loud enough to scare away any would-be intruders, and the spotlight did a great job of lighting up an otherwise dark area in my backyard.
After shipping later than expected, is the Ring Alarm still worth your time? There are a bunch of alarm systems available that you can buy and install yourself these days, but there are a few key points that make the Ring Alarm stand out. From the ease of installation to the low monthly costs, the Ring Alarm system ticks a lot of boxes on paper that people will be looking for, but how does that on-paper experience compare to the real-life one?
Second, you can take it to the next level with Ring Locations. The Locations feature lets you assign your different devices to different locations under one account. You can then decide who has access to each location. For example, this could theoretically solve the challenge I described above. If I had a camera at my grandmother’s, I could give access to my family, but exclude them from viewing footage from cameras located at my home. When the new app launches, you will also be able to view location-based grouping backed by a multi-camera view.
If you’ve been following along, you know that when I face wire management issues or I have to use a power drill, I call my dad. Drilling into brick isn’t easy. Even for dads, apparently. In the end, I wasn’t sure I wanted to keep the camera anyway. What if I don’t like the camera? Do I want holes in my brick? With that in mind, we decided to use a piece of industrial strength 3M adhesive on the power adapter (the power adapter weighs about 4.5 oz) and a regular 3M strip on the camera wall plate. Everything seemed fine at first. At about 10 o’clock that night, I heard a loud crash. Thankfully, the camera was fine, but the power adapter proved to be too heavy for the adhesive.