Friend access allows users to view live streams, view recorded clips, and favorite clips. If you want to share more, grant access rights. In addition to the rights already discussed, those with access rights will be able to record video footage, mute the speaker, enter full-screen view, zoom and drag video footage, access and change modes, manually record, take snapshots, favorite, and share or delete video footage. Finally, Arlo does allow you to control which camera or cameras other users can access. For example, you can give them access to your outdoor camera, but not your indoor camera.
Using a Family Account, you can share access with nine other people. However, Nest’s sharing feature is problematically one-size-fits-all. All members will have full control over your account, including all cameras and connected devices such as thermostats and smoke alarms. As an example, I gave my family access to a camera placed at my grandmother’s. They can now view the camera at my grandmother’s and also the camera at my house. There is no way to limit their access. Also, they can’t set their own notification preferences, so they either have to put up with all the notifications from my house, or I have to turn off my notifications.
Where Nest Wins: Nest has a better design, fantastic cameras, and cheaper cellular backup. Their multi-purpose sensors may cut down on the number of sensors you need, though they are more expensive than abode and Ring sensors. Also, Nest Guard is the most intuitive with LED lights, a keypad, and voice feedback. Finally, Nest Secure offers a 2-year warranty where abode and Ring offer 1-year warranties. However, there are areas where abode and Ring win too.
Tapping the Spotlight Cam icon in the Ring app opens a dedicated screen with all the camera’s controls laid out. The Ring app is one of the best in this regard, as it doesn’t require you to go hunting through nested settings menus to find what you need. At the top are on/off toggles for the camera’s lights and motion alerts. Using a selection of buttons below these, you can open the camera’s streaming feed, event history light settings, and more.
It would have been nice to see more smart-home integration between the Ring Alarm and other well-established third-party names, if only because the company has already set such a precedent for itself in this area. Buying it won't introduce any new tricks to an existing Ring doorbell, either, but if you're already in the ecosystem and you're looking to expand, this $200 starter kit is a sure fit.
Hats off to Ring for the smooth-as-silk installation process. This system was easier to set up than anything in my experience. Although there are no installation videos integrated into the app, as Ring provides with its other products, I didn’t miss them at all. The app takes you through each step with pictures and a brief explanation, just enough information so you don’t feel like you’re learning the system by rote. A printed instruction manual is also provided.
Third, Nest Guard has a voice. Of course, it’s no Google Home, but it will provide useful information. For example, when you arm your system, there is an arm delay which allows you to exit your home without setting off the alarm. Instead of an annoying beep that continues until the system arms, Nest Guard uses a friendly voice to tell you how much time you have left.
I own and use 4 Ring devices at my primary and secondary home. Until last night, I have been very pleased with the product. Last night, we had a heavy storm at our second home and the electricity was off for a period of time. My Nest devices automatically reconnected to my wifi as soon as the power was reestablished; not so with the Ring devices. Ring required my to physically be close to the devices with my iPhone in hand to reestablish the connection. This is a serious flaw for users like myself and one that Ring needs to correct if I am going to continue using their product. The electricity, and thus the wifi, at our mountain home loses power several times a year. I don't want to travel 700 miles just to reconnect a Ring device or two.