When you add the keypad, you’re asked to come up with a four-digit PIN that you’ll use to arm and disarm the system. If you opt in to professional monitoring, you’ll also need to come up with a verbal passcode that you’ll use to identify yourself as an authorized user when the monitoring service calls (so be sure to provide this information to your secondary contact, as they’ll need it as well).
Tap the three-bar icon in the upper left corner of the Dashboard to access the Alarm settings where you can enable/disable email and push notifications, change your location, enable/disable specific sensors while in Home and Away mode, change the Entry and Exit delay timers (30 to 180 seconds), and allow additional users to control the Alarm and other Ring devices.
The device’s design causes another issue. In theory, each clip cable needs to be screwed in. I’ve heard others claim this is for security reasons, making the device harder to steal. But I don’t see how this could be true. It’s not hard to walk up and unscrew the camera from the cord and walk away with it. The camera attaches to the base using a magnet, and it connects to the power adapter using a cord that you simply push and twist to disconnect.
Ring doesn’t offer free storage. While you will be able to see missed alerts, you won’t be able to view missed events without subscribing. The good news is that cloud storage is cheap. For $3 a month per device, you will be able to view and download up to six months of events. You will also be able to share clips, which is of vital importance if you want to use your video as evidence. If you have several Ring Cameras, you can subscribe to their Protect plan for $10 per month or $100 per year. This plan covers an unlimited number of Ring cameras and adds a lifetime product warranty. Beyond storage, all Ring features are free.
You can place the keypad on a flat surface like a table or shelf, or you can mount it on the wall. Just remember that it needs a Micro USB cable for power, but that doesn’t mean it needs to be placed close to an outlet. Ring says its internal battery will last six to twelve months depending on usage. As a result, you could potentially place the keypad anywhere in your home and charge it every so often.
You can also disarm the system from the app, but in a break from convention, Ring does not offer a key fob for arming and disarming the system. Geofencing that would automatically arm and disarm when you leave and return isn’t supported either. Harris said those were conscious design decisions. “What it came to was security,” Harris said. People said ‘Hey, I want this to automatically disarm my security system when I get close.’ The question then becomes: How close? And is it really you with your phone? Or did someone pick it up at the park, find your address, drive to your house, and let themselves in?”
Thanks Rose for this update! Not familiar with Kuna and will check them out via your link. Have been continuing to research the best outdoor option. Surprised that none of the major brands in your side-by-side can be used in colder regions – seems like that eliminates a lot of potential customers. Glad I found your review and keep up the great work in this space – very helpful!
Installing Canary Flex was easy. Part of that comes from the fact that I’m a Canary indoor camera user. To add Canary Flex, I plugged it in (Even though it can be battery-powered, Canary recommends starting with a full charge.), turned my phone’s Bluetooth feature on, visited the app, and selected “Add Canary device”. From there, you confirm the physical location of your camera, tap the button on the back of the device, and it begins to pair.
Once the base station is online and your account set up for monitoring, the rest of the devices in your starter kit are automatically identified in the Ring app and you can set them up one by one. With each one, you can provide a name and room location to help identify the accessories in notifications and the app. With the keypad, you'll set up an access code that lets you arm and disarm the alarm, and you can set up different codes for different people. As you set up each motion detector and contact sensor, the app will have you test each one to ensure that they're probably detecting events.
We went with SimpliSafe instead. I don't have any experience with their newest version, but their "version 2" which is still for sale has been flawless for the ~4-5 years we have had it. Never a false alarm and more importantly, NEVER a "can't connect to base station ..." error. It is $15/month for monitoring through SimpliSafe, but I'll gladly pay $5 more a month for reliability.
It's a good replacement for those looking to lower monthly cost for professional monitoring. The system is easy to set up and there are lots of options. I'm not sure the set up could be any easier. Here is what I don't like, but not a deal killer. The sensors for the doors are huge! They are literally twice the size of the previous sensors from my old company. I also don't like that you only get one contact sensor in the base option. I have three doors to my house and 7 first floor windows. So, you have to buy quite a few additional sensors to cover them all. So, the initial cost can add up fast. But, since monitoring is cheap, it pays for itself after a few months. I have integrated a door bell camera and a spotlight camera for the yard. Those are both battery powered. Both are fairly bulky compared to some of the competition. I'm hoping it's durable though. The thing to remember if you get any battery powered devices is to get extra batteries. The batteries take a LONG time to charge. I have 4 batteries and each took about 8-10 hours to charge. If you have an "extra" charged battery or two around, then you don't have to take your cameras offline for a half day to wait for the batteries to charge. Just swap in the extra one and recharge the other and leave it waiting for the next time something dies. All in all, it's a good system, but not cheap to get setup properly initially. The intro price is good, but by no means a complete system. Unless you live in a one door apartment with no windows, you are going to need to buy additional stuff to complete the system. Hopefully, with the money i'm no longer paying to my old monitoring company, I can make up the upfront cost of setting this up.
Friend access allows users to view live streams, view recorded clips, and favorite clips. If you want to share more, grant access rights. In addition to the rights already discussed, those with access rights will be able to record video footage, mute the speaker, enter full-screen view, zoom and drag video footage, access and change modes, manually record, take snapshots, favorite, and share or delete video footage. Finally, Arlo does allow you to control which camera or cameras other users can access. For example, you can give them access to your outdoor camera, but not your indoor camera.
As is the case with the Nest Secure system, the Ring Alarm does not support IFTTT applets or react to Amazon Alexa or Google Assistant voice commands. A Ring spokesperson has confirmed that support for voice commands and many other third-party devices is in the pipeline, and will include support for the soon-to-be-released new Ring Stick Up Cam, as well interoperability with other Ring devices.
The base station is also wall-mountable and can be installed on a Wi-Fi network or connected directly to your internet router over Ethernet. It has a 24-hour battery backup plus the ability to connect to an LTE network in the event of a power outage. (The LTE connectivity is available when you subscribe to Ring’s Protect Plus monitoring service and uses AT&T’s network.) Both the keypad and the base station feature colored LED rings to signify if the system is armed or disarmed and have built-in speakers to sound the alarm in the event of an emergency or intrusion.
After using Flex unplugged for a little over two weeks, the battery fell critically low before getting to the point where the camera would no longer turn on. I don’t blame this on the weather as much as I do the wind. Continued tests showed a battery life of 2-4 weeks. Per a reader request, I retested the camera in August. The weather is warmer here in August, it’s less windy, and Canary has since made several adjustments to help extend Flex’s battery life. This time, the battery lasted a full seven weeks.
And that is its job, to keep the camera charged. However, I noticed during testing that it does charge the battery too. When I installed the camera, the battery level was at 40%. Soon after connecting the solar panel, that percentage jumped to 50%. The next day it rained, and the percentage climbed from 50 to 52%. Day three was overcast, and yet the battery level crept up to 56%. Day 4 was a beautiful sunny day, and the battery level jumped to 78%. By the end of day 4, I was at 100%.
The Nest Guard motion sensor can detect motion within a 90° field of view up to 10 feet away. It also includes tamper detection as well as a proximity sensor (wakes on approach) and will let you know if it’s moved or if someone tries to jam your signal. However, in testing, I found that none of the promised tamper sensors worked. I did not test jamming detection.
Like the hardware, Ring’s Protect Plus service is significantly less expensive than other options. It costs $10 per month and has no long term contract commitments. Nest offers a similar service, but it starts at $19.99 per month with a three-year contract and jumps to $29.99 per month if you opt for no commitment. ADT, one of the largest traditional home security services, has plans that start at $28.99 per month and requires a three-year commitment.
Standalone accessories can be added to your setup in a similar manner to those included in the base kit, although you'll have to scan a QR code on the back of them using the Ring app in order to get them to appear. From there, it's the same process of choosing the sensor type, naming it, assigning it to a room, and testing to make sure it's registering properly.
On the downside there is no way to enable/disable video motion detection clips in sync with the armed status. I only want certain cameras to record when armed stay or away. They really need the option to tell the cameras when to record and when not to record. Other than that the 2-way camera communication is spotty at best, but not really a feature that’s important to me. Adding live video to the online access would be a BIG plus too (currently you can only access the cameras through the app).
Just as heads-up, customer support from Ring was top-notch. After a week of use, I had an issue with a sensor that wasn’t communicating properly. Fortunately it didn’t trip the alarm (I say fortunate as I wouldn’t want to local police to show up for faulty sensor). A late night call to the Ring customer service, which appears to be U.S. based, helped to resolve the issue. The rep was professional and patient. All told, I’m glad I chose Ring.
Ring finally unveiled its brand new security system in July and while their doorbell is tried and tested, the same can’t be said about their security system. Everything has to start somewhere, but it might not be worth risking your home security on a system that is bound to have some bugs and kinks to be worked out. When it comes to the safety of your family and home, you don’t want to take any chances. One great thing about this system is that they do offer monitored security, which is extremely important. It’s nice to be able to check up on things yourself, but it’s not your full time job to monitor your home. Leave it to pros who can monitor your home full time and who can immediately contact the authorities in the event of an emergency. Any home security system without this feature is honestly pretty worthless. Protect America also offers 24/7 professional monitoring.
Installing the Ring Alarm system is easy thanks to the well-written getting started guide. I already had a Ring account, but if this is your first ring device, start by downloading the Ring app and creating one. I opened the app and tapped Add a Ring Product, selected Alarm from the list, and confirmed my location. I plugged in the base station and pressed the pairing button, which started the blue LEDs spinning, indicating that the station was in pairing mode. I tapped Find My Base Station in the app and selected Wi-Fi as my internet connection method (you can connect via Ethernet or Wi-Fi), selected my router's SSID, and entered my Wi-Fi password. The LEDs flashed white momentarily before turning solid blue and the Wi-Fi indicator turned green, indicating a successful pairing. The app also confirmed the connection.
With the Spotlight Cam Battery ($199), Ring continues to grow to its already impressive stable of home security devices. This battery-powered outdoor security camera is completely wireless and offers motion detection with triggered recording and compatibility with IFTTT and other smart home devices. As with other Ring products such as the Video Doorbell Pro and Floodlight Cam, you have to subscribe to one of the company's cloud plans to view recorded video, and it doesn't offer pre-buffered recording. But it's very easy to install and offers sharp 1080p video, making it a strong option for outdoor security cameras.
Ring's $199 Z-Wave-enabled Alarm Security Kit is so simple you might overlook it at first. The system includes a base station, a keypad, a door/window sensor, a motion sensor and a Z-Wave range extender. It's all basic hardware with basic functionality -- you won't find any fancy features here -- but the Security Kit is super simple to set up and monitor in the Ring mobile app.